Issue#144: Sony - Operating System Corrupted after Recovery Disk Install

  • Help!!!

     

    Recently my hard drive from my Vaio VPCF12BFX crashed. I unfortunately did not have a usuable system image but I have tried to reinstall the operating system from my recovery disks. After install (I've done this half a dozen times) I get the error: "windows setup could not configure windows to run on this computer's hardware." After restart I get the error: "Windows could not complete the installation. To install windows on this computer, restart the installation." If I do restart the same message comes up.

     

    Luckily, I found this thred: http://answers.microsoft.com/en-us/windows/forum/windows_7-windows_install/windows-could-not-complete-the-installation-to/bf09c3c5-298b-459f-aed5-4f431b8398f5 and was able to use the oobe to continue the installation and at least get a basic desktop. However, at this stage my computer is in audit mode, it cannot install new updates and none of the vaio care/update programs are installed.

     

    I have tried to install the programs manually (Net 4 framework, vaio care, vaio update, etc.) but I do not have the appropriate framework to do so. 

     

    From there I contacted microsoft and these were the steps that we preformed and their response:
    1. Open Command Prompt Administrator.
    2. Enter sfc /scannow

    1. Open Regedit.
    2. Typed sysprep/oobe and slmgr /dlv command

     

    It seems that your OS is corrupted, so contact Sony first regarding your case so they can figure out what to do - since Windows 7 is pre-installed and an OEM version.

     

    i just want to get a totally functioning operating system so that I can upgrade to windows 10.

     

    Thanks in advance!

    0 Answers

    Sorry, your answer is too short !

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